Does your company or client have a social media crisis management plan? Social media crisis management is not the same as traditional media crisis management. Social media is a different animal than traditional media and those who advise clients in the social media space must understand the legal, political, public relations, and economic effects, etc... of a social media crisis.
In a social media crisis management plan, a lawyer may play a central role within the social media crisis management team. The type of role that a lawyer plays in a social media crisis depends on the matter. Legal issues appear to be front and center in many of these situations so a lawyer may act in a capacity similar to a quarterback and/or a middle linebacker on a football team. Sometimes a lawyer must go on the offensive and act like Johnny Unitas to further his client's interests. At other times, a lawyer must act like Ray Lewis to defend his client's interests. A lawyer must have a multi-dimensional background and the social media skills, knowledge, and personality to handle the situation.
Last week, Congressman Anthony Weiner of New York was embroiled in a scandal due to his alleged social media usage. A photograph of a man in his briefs was sent from Congressman Weiner's Twitter account to a college student. Mr. Weiner initially acted like this matter was a prank and no big deal. Hacking into an email or social media account is not as uncommon as some may think and there are serious security loopholes in many online systems. For example, Sarah Palin's email account was hacked during the 2008 presidential campaign and the perpetrator was sentenced to a year and a day in prison for unauthorized access to a protected computer.
The alleged hacking of Mr. Weiner's Twitter account has been called "Weinergate" by some media outlets. The story would have died a natural death within a couple of days it first becoming public; however, Mr. Weiner could not say with "certitude" that the alleged inappropriate image that was sent from his Twitter account was not of him. In addition, Mr. Weiner did not ask for an official investigation into the matter by the proper authorities. It is very troubling that Mr. Weiner has not requested an official investigation into this matter.
Due to Mr. Weiner's initial handling of the matter, the story has mushroomed and has stayed in the news cycle for more than a week. I commented about this matter on MSNBC on June 1, 2011 during the noon hour. During my appearance on MSNBC, I stated that wire fraud and/or computer fraud may have occurred if Mr. Weiner's Twitter account or other electronic systems were hacked. In addition, I stated that Mr. Weiner should request an official investigation into the matter by the proper authorities.
At first glance, it sounds ridiculous to spend precious resources to investigate whether a congressman sent an inappropriate image from his Twitter account. Our country has better things to do with its time and money than to investigate whether a congressman is sending allegedly lewd images of himself to others online. However, during the past few weeks there have been some high profile cyber attacks against some of our country's largest companies and if Mr. Weiner's Twitter account and/or other electronic accounts were hacked it needs to be investigated to determine if there are any security vulnerabilities with Mr. Weiner's electronic congressional accounts.
Hacking may be considered a game or a prank by some people. In some instances, hackers are able to find and notify the public about legitimate computer security concerns. However, hacking should not be thought of as an innocent prank because some countries now have cyber warfare units and it is alleged that the U.S. may attack another country conventionally if it is attacked online.
As I am writing this post, it appears that this may not be the first time that inappropriate photos have been sent from an electronic account purportedly belonging to Mr. Weiner. Since it appears that Weinergate may have gotten some new steam it is imperative that Mr. Weiner get his social media crisis management team together immediately. Mr. Weiner may want to avoid Tiger Woods' and Brett Favre's social media crisis management mistakes. It is too late to follow David Letterman's playbook and immediately do a mea culpa; however, if the new allegations against Mr. Weiner are true he should come clean before this scandal destroys his political career and personal life.
To learn more about the legal issues that are intertwined with social media crisis management and how to handle a social media crisis you may contact me at www.shearlaw.com.
Copyright 2011 by the Law Office of Bradley S. Shear, LLC. All rights reserved.
To inform about the legal, business, privacy, cyber security, and public policy issues that confront those who utilize digital platforms.
Showing posts with label Social Media Politics. Show all posts
Showing posts with label Social Media Politics. Show all posts
Monday, June 6, 2011
Friday, February 11, 2011
Did Social Media Cause Egypt's Mubarak To Step Down?
Was social media usage the main reason why Egypt's Mubarak resigned from the Presidency of Egypt? No. It was a combination of Mubarak's dictatorial rule, routine police brutality, a suspended constitution, and poor living conditions for the average Egyptian that fueled the revolution. However, social media platforms and technologies such as Twitter, Facebook, YouTube, and texting enabled the Egyptian people to political crowdsource and communicate with each other to discuss their unhappiness with Mubarak's 30 year reign and to coordinate a strategy to try to create change.
Social Media terrifies every single dictatorship in the Middle East along with China and Russia. When the U.S. and European news outlets started covering the beginning of the Egyptian protests against Mubarak's rule, I noticed that China's and Russia's main news outlets were relatively quiet. At first, I thought I may have been reviewing the wrong websites. However, soon after I observed this lack of coverage by these two countries I read an article that discussed this same observation.
The brutal killing and cover up of businessman Khaled Said in Egypt in June of 2010 was the spark that started the beginning of the end of Mubarak's rule. A leaked photo of Mr. Said's mutilated corpse along with Mr. Said's family and friend's persistence in trying to learn the truth about his death ignited the fire that eventually engulfed Mubarak. A Facebook page about Khaled Said enraged and united Egyptians against Mubarak's rule. The lessons learned from the failed Iranian Revolution after the 2009 elections, and from the recent Tunisian revolution emboldened millions of Egyptians.
In just 18 months, people in the Middle East have learned how to harness the power of social media to work to create political change. During this time, the economy has generally not been great throughout the world and people are more willing to push for institutional change when the economy is in poor shape. When times are prosperous people are less likely to protest and demand a change in leadership. However, when the average citizen is tired of poor living conditions they have nothing to lose to try to change their political system.
It is too soon to tell if the change that social media has helped to foment in Egypt will make the world a safer and more democratic place. I hope that Egypt's Social Media Revolution begins a domino effect that creates more democratic governments that share the same ideals with and are willing to partner with the United States to make the world a better place to live.
To learn more about the legal, business, and political ramifications of social media you may contact me at www.shearlaw.com.
Copyright 2011 by the Law Office of Bradley S. Shear, LLC. All rights reserved.
Social Media terrifies every single dictatorship in the Middle East along with China and Russia. When the U.S. and European news outlets started covering the beginning of the Egyptian protests against Mubarak's rule, I noticed that China's and Russia's main news outlets were relatively quiet. At first, I thought I may have been reviewing the wrong websites. However, soon after I observed this lack of coverage by these two countries I read an article that discussed this same observation.
The brutal killing and cover up of businessman Khaled Said in Egypt in June of 2010 was the spark that started the beginning of the end of Mubarak's rule. A leaked photo of Mr. Said's mutilated corpse along with Mr. Said's family and friend's persistence in trying to learn the truth about his death ignited the fire that eventually engulfed Mubarak. A Facebook page about Khaled Said enraged and united Egyptians against Mubarak's rule. The lessons learned from the failed Iranian Revolution after the 2009 elections, and from the recent Tunisian revolution emboldened millions of Egyptians.
In just 18 months, people in the Middle East have learned how to harness the power of social media to work to create political change. During this time, the economy has generally not been great throughout the world and people are more willing to push for institutional change when the economy is in poor shape. When times are prosperous people are less likely to protest and demand a change in leadership. However, when the average citizen is tired of poor living conditions they have nothing to lose to try to change their political system.
It is too soon to tell if the change that social media has helped to foment in Egypt will make the world a safer and more democratic place. I hope that Egypt's Social Media Revolution begins a domino effect that creates more democratic governments that share the same ideals with and are willing to partner with the United States to make the world a better place to live.
To learn more about the legal, business, and political ramifications of social media you may contact me at www.shearlaw.com.
Copyright 2011 by the Law Office of Bradley S. Shear, LLC. All rights reserved.
Friday, January 28, 2011
Egypt's Social Media Revolution
As I am writing this post I am surfing the net looking for information about Egypt's Social Media Revolution. It is reminiscent of the events that took place in Iran last year during their election season. The Iranian Twitter Revolution failed to achieve its immediate goal of peaceful institutional change but it may have inspired the current Social Media Revolution in Egypt. This eventing, NBC News discussed how social media has helped fuel the protests in Egypt.
In general, for thousands of years Egypt has been ruled by one political party or group. Some of these groups have been internal while others have been foreign powers who exerted influence over Egypt's internal affairs. While researching Egypt's history, it appears that the Egyptian people have never really had the opportunity to freely choose from a pool of candidates whom they want to lead their country. Therefore, it will be interesting to see the final outcome of this situation.
The bottom line is that during times of turmoil organizations must be aware of how people are utilizing social media and they must create social media crisis management plans because social media has the potential to shape people's hearts and minds the way television has been doing so for the past 50 years. Blocking access to social media is not the answer and will only fuel the fire. Therefore, institutions and companies must be proactive and understand the political, legal, and business ramifications of social media.
To learn more about the legal, business, and political ramifications of social media you may contact me at www.shearlaw.com.
Copyright 2011 by the Law Office of Bradley S. Shear, LLC. All rights reserved.
In general, for thousands of years Egypt has been ruled by one political party or group. Some of these groups have been internal while others have been foreign powers who exerted influence over Egypt's internal affairs. While researching Egypt's history, it appears that the Egyptian people have never really had the opportunity to freely choose from a pool of candidates whom they want to lead their country. Therefore, it will be interesting to see the final outcome of this situation.
The bottom line is that during times of turmoil organizations must be aware of how people are utilizing social media and they must create social media crisis management plans because social media has the potential to shape people's hearts and minds the way television has been doing so for the past 50 years. Blocking access to social media is not the answer and will only fuel the fire. Therefore, institutions and companies must be proactive and understand the political, legal, and business ramifications of social media.
To learn more about the legal, business, and political ramifications of social media you may contact me at www.shearlaw.com.
Copyright 2011 by the Law Office of Bradley S. Shear, LLC. All rights reserved.
Friday, April 16, 2010
Protecting Your Social Media Profile
The 2008 election cycle was the first social media election. President Obama is the first U.S. President to successfully harness the power of social media to get elected. According to a post on Read Write Web from November 2008, President Obama had a major social media advantage over Senator McCain. For example, a few days before the November 2008 election Obama had 844,927 MySpace friends while Mcain had only 219,404. This major disparity was a harbinger of the future.
Even though President Obama successfully utilized social media to become President of the United States, he is not the first social media President. The first social media President will be the first elected President who has years of tweets, Facebook posts, blog entries, podcasts, etc... that will need to be reviewed by campaign managers, public relation firms, lawyers, political strategists, etc...The legal and political ramifications are mind boggling.
As of this writing, the confirmation process of Professor Goodwin Liu, a nominee to the U.S. Court of Appeals for the Ninth Circuit is in motion and questions have been raised as to why Prof. Liu did not turn over all of the documents that the Senate Judiciary Committee initially requested. As far as I know, Professor Liu does not have years of tweets, Facebook posts, blog entries, podcasts, etc...to review. However, what if he does? How would this affect his nomination?
Earlier this week, the Library of Congress announced that all public tweets will be saved for posterity. First, Google decided to archive all tweets. Now the Library of Congress will be saving all your tweets for posterity. Therefore, it is more important than ever to protect your social media profile. To learn more about these issues you may contact me at www.shearlaw.com.
Copyright 2010 by the Law Office of Bradley S. Shear, LLC. All rights reserved.
Even though President Obama successfully utilized social media to become President of the United States, he is not the first social media President. The first social media President will be the first elected President who has years of tweets, Facebook posts, blog entries, podcasts, etc... that will need to be reviewed by campaign managers, public relation firms, lawyers, political strategists, etc...The legal and political ramifications are mind boggling.
As of this writing, the confirmation process of Professor Goodwin Liu, a nominee to the U.S. Court of Appeals for the Ninth Circuit is in motion and questions have been raised as to why Prof. Liu did not turn over all of the documents that the Senate Judiciary Committee initially requested. As far as I know, Professor Liu does not have years of tweets, Facebook posts, blog entries, podcasts, etc...to review. However, what if he does? How would this affect his nomination?
Earlier this week, the Library of Congress announced that all public tweets will be saved for posterity. First, Google decided to archive all tweets. Now the Library of Congress will be saving all your tweets for posterity. Therefore, it is more important than ever to protect your social media profile. To learn more about these issues you may contact me at www.shearlaw.com.
Copyright 2010 by the Law Office of Bradley S. Shear, LLC. All rights reserved.
Subscribe to:
Posts (Atom)