Recently,
multiple media outlets reported that
Google plans to offer accounts for their wide array of services to children under
13 years of age. While the details
regarding this alleged plan have not been publicized, it has already created a
lot of concern with multiple privacy advocates.
In response to these reports, the Center For
Digital Democracy
stated, " [a]nyone who knows how Google really conducts its business
should be alarmed about its plans to make money off of kids."
There
are many unanswered questions about this proposal. For example, how does Google plan on implementing
this new offering? How will these
accounts become compliant with the Children's
Online Privacy Protection Act (COPPA)? Will accounts for children under the age of
13 (the age range that COPPA covers) be governed by a new Privacy Policy that
actually protects the personal privacy of children rather than the standard Google
consumer privacy policy that is in reality a data use policy?
Will
the default privacy option for children be no data collection of personally identifiable
information (i.e. opt in required instead of opt-out)? If a child who is under 13 years old keeps
his Google account past the age of 13 will the default be for Google to
automatically delete the data it has collected (i.e. opt in required to keep
the pre-13 data instead of opt-out)?
Will
informed consent be via a small check box like the one parodied in this South
Park HUMANCENiPAD episode that fictitiously
enabled Apple to do whatever it wanted to its users; or, will parents be provided
clear and concise warnings about how their children's personal information may
be utilized? The documentary Terms and Conditions May Apply thoroughly
discussed some of the troubling issues inherent with Google's terms and privacy
policy.
Why
is Google really opening up its services to those under 13 and allegedly willing
to jump through extra compliance hurdles to comply with COPPA? According to The Tech Blog of
the Mercury News,
"[w]hile YouTube is profitable, it may not make as much money as some
analysts thought, according to an
article in The Information blog (subscription required)."
According
to the Center For
Digital Democracy,
"Google has a problem. In order to continue to be the global digital
marketing leader, it has to expand its monetizing (the industry term for making
cash off us and our data) practices. Kids are the last nearly untouched
market, since COPPA's opt-in and informed parental consent privacy requirements
are a serious problem for Google and others who really don't want to respect
our privacy online. Kids (so called "Generation
Z" by
marketers) are a very lucrative market, spending and influencing billions of
dollars each year, including for games, apps and other products.
Companies want to "brand" early and develop lifelong loyalty and, of
course, ongoing spending."
Can
Google, the most profitable advertising company in the history of the world be
trusted to protect our kids' personal and most sensitive information? Since a company's past actions are generally an
excellent indicator of future behavior it would be prudent to examine some of
Google's recent history regarding online privacy.
In 2011, the FTC's
groundbreaking agreement with Google banned the company from making future
privacy misrepresentations because its Buzz social
network had deceptive privacy practices.
Unfortunately for users, Google violated this agreement soon after the
ink was dry because in 2012 Google paid a $22.5
million dollar
fine for misleading users about its privacy practices. In 2013, Google entered into a multi-million dollar
privacy violation settlement regarding its Street View
Project's
data collection practices. Earlier this
year, Education Week
caught Google scanning student emails in its Google Apps For Education
platform for advertising purposes despite denying the
practice
for years.
Time Magazine's
Jacob Davidson
made a very keen observation about why Google wants to offer its services to
kids under 13 when he stated, "[a]nother reason for kid-centric services
could be a desire by Google to break into the lucrative education market. The
company’s Chromebooks are low-cost laptops that might be attractive to schools,
but the products are entirely based around Google services."
If
Google officially offers its services to children under 13 years of age, it is
almost certain that Facebook, Instagram, Yahoo,
etc... will follow. My concern is that I
don't believe most people regardless of their age truly understand how these
companies are repurposing the information they are collecting.
Do
Google users know that their search history is being tied to the videos they
watch on YouTube and the content in their Gmail accounts and this information is
being utilized for behavioral advertising and other non-transparent purposes? Do Facebook account holders realize that
every "Like" and status update is being sent directly to
data brokers
and this information may be combined with offline behavior which may negatively
affect credit scores which may lead to less favorable home and/or auto loan
rates? Do people know that some companies
may utilize their personal data for scientific
experiments
that may emotionally harm them?
In
general, a teenager needs to be sixteen before obtaining a restricted drivers
license, minors may void contracts entered into before the age of majority
(which is usually 18), and in almost every jurisdiction young people may not
legally purchase and/or imbibe alcoholic beverages until they become twenty one
years old. These laws are in place
because as a society we have deemed them important to reach certain public
policy goals.
Since
children are increasingly utilizing digital platforms for not just leisure activities
but also for educational purposes why should they be required to waive their
personal privacy rights to utilize a particular service? Why shouldn't digital providers be required
to change their privacy policies and data collection practices if they want to
cater to children?
Google
creates some exciting products and services that may be beneficial to kids. However, until it changes its troubling
privacy policy and demonstrates it won't act "evil" when it comes
to safeguarding our children's personal information I don't believe it can be
trusted to protect their privacy. I hope
I am wrong but as the famous philosopher George Santayana stated, "those who cannot learn from
history are doomed to repeat it".
Copyright 2014 by Shear Law, LLC All rights reserved.
Copyright 2014 by Shear Law, LLC All rights reserved.